Cancellation Policy:
We understand that plans can change, and sometimes cancellations are necessary. Below is our policy regarding cancellations and refunds:
Refund Processing Time: Refunds will be processed within 5-7 working days from the date of cancellation.
Cancellation Timeframe: In order to be eligible for a refund, cancellations must be made at least 24 hours before the scheduled tour.
Cancellation Procedure: To cancel your booking and request a refund, please contact our customer support team at info@starrynightscamp.com or call us at +91-7409582521, +91-9997259210. Please provide your booking details for faster processing.
Refund Amount: The refunded amount will be equivalent to the total paid minus any applicable processing fees or charges.
No-shows: If you fail to notify us of your cancellation within the specified timeframe or fail to show up for your tour without prior notice, you will not be eligible for a refund.
Exceptions: In the event of unforeseen circumstances or emergencies, exceptions to the cancellation policy may be considered. Please reach out to our customer support team to discuss your situation.
Contact Us:
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us. Our customer support team is available to assist you.
Email: info@starrynightscamp.com
Phone: +91-7409582521, +91-9997259210